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FAQ  E-mail

please email me if you have any questions that are not answered for you here....

How long until I receive my items?
you should receive your items within 7 to 10 days of placing your order this is excluding some of the Diva Jewels which will take up to 2 to 3 weeks. Bows normally take me around 2 days to make and then the required postage time from Australia Post.

Can I have my items sent by registered or express post?
Registered post will cost and extra $2.70 as per Australia post charges
Express post will be set at an additional $5.00

Do you sell wholesale to retailers?
Please email me with your business details and you will receive your bows at wholesale prices once I have confirmed your business details.

Do you give large order discounts?
Yes please contact me if you are placing a large order for a discount

Do you guarantee the quality of your bow and other items?
Yes I guarantee all of my items as I am a bit of a perfectionist. I have been making and selling bows for over a two year now. If you find any problem with your items they will be replaced up on me receiving the bows back.

What type of clips are your bows attached to?
I use several different types of clips...
single pronged alligator clips
double prong alligator clips
square snap clips
snap clips
barrette clips
discription of clip used for each type of bow is located at the top of each categories

 Can you make bows to match?

yes please contact me with the details of your requirments and I will do my best to make exactually what you would like.

 
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